Shipping Policy
Last Updated: February 1, 2026
Hi there! I’m committed to getting your KindredCo.life orders to you safely and efficiently. Here’s how shipping works:
1. Shipping Areas & Carriers
Domestic (US): Shipped via USPS, UPS, or FedEx based on size/weight
International: Case-by-case arrangements (contact me first)
Special Items (fragile/high-value): Packaged with extra care + signature confirmation
2. Processing Time
Orders placed Mon-Fri before 2 PM MST ship within 1-2 business days
Weekends/holidays: Ships next business day
Preorders/custom items: Timeline noted on product page
3. Shipping Costs
FREE standard shipping on all US orders over $50
Orders under $50: Flat **$4.95** shipping fee
International: Calculated at checkout (customs fees may apply)
4. Delivery Timelines
Destination | Estimated Delivery |
|---|---|
Continental US | 3-7 business days |
Alaska/Hawaii | 7-14 business days |
International | 10-21 business days |
Note: Carrier delays may occur during holidays or peak seasons
5. Returns & Shipping
My mistake (wrong/defective item): I cover return shipping
Change of mind: You pay return shipping
Undeliverable packages due to incorrect address: Reshipping fees apply
6. Important Notes
Tracking numbers emailed when your order ships
Risk transfers to you upon carrier pickup
Prohibited items: Batteries/liquids require special handling
Force majeure: Not liable for delays from weather, strikes, or disasters
I’ll notify you if any policy changes occur. Questions? Reach out!
Contact
📧 support@kindredco.life
📞 +1 (815) 640-5284
📍 21163 E Aspen Valley Dr, Queen Creek, AZ 85142
Business Hours: Mon-Fri, 9 AM – 6 PM MST
