Returns & Exchanges
Last Updated: February 1, 2026
I want you to love every purchase from KindredCo.life. Here’s how returns work:
1. Eligibility
You may request a return if:
The item is unused and in original packaging
You contact me within 30 days of delivery
The product is defective, damaged, or incorrect
Note: Some items (like personalized/custom orders) may be non-returnable.
2. Refund Process
After I receive your return:
Approved refunds go to your original payment method
Allow 3–7 business days for processing (depends on your bank)
3. Non-Refundable
I can’t accept:
Returns after 30 days
Items damaged by misuse
Final sale/clearance items
Original shipping fees (unless I made an error)
4. How to Start a Return
Email me directly at support@kindredco.life with:
Your order number
Reason for return
Photos (if damaged/defective)
I’ll respond within 1 business day with return instructions and address.
Contact Me
📧 support@kindredco.life
📞 +1 (815) 640-5284
📍 21163 E Aspen Valley Dr, Queen Creek, AZ 85142-6931
